What happens if the renewal payment is unpaid or fails?
When you subscribe to a paid plan, the payment
instrument (Card, UPI ID, Wallet, Net Banking Account, eNACH) you used to make
the payment will be automatically charged the renewal subscription fee based on
your plan (monthly/annual)
If for any reason your payment instrument cannot
be charged, Finjinn will send you an intimation of the failure and will retry
to charge the same instrument after a couple of days. If it fails again,
another intimation will be sent to request you to set right the reason for
failure (card expired/no balance in account etc). If even after 30 days, your
renewal subscription cannot be charged, or we don’t receive any payment from
you, your account will be suspended and may lead to permanent deletion of all
your data